• The appointment they gave me was 5 weeks from the day I called. Unfortunately most doctors are like this, so again that wasn'the a huge deal. Now Here's my problem.
So I found a better doctor :)
Great place I go there all the time never had any issues or problems staff is always friendly and professional would definitely make a appointment first before just walking in
I went to this clinic today as a walk in and the Spanish girl with the short black curly hair told me that I would have to wait 3 weeks to be seen. I told her this is a walk in clinic. She said that since I wasn't a patient, I'd have to wait. She said they only take critical as walk ins. That's not what the sign says. A walk in is just that - Walk in and be seen. Worst clinic in the world. Don't go there, go someplace else, where a walk in is just that - a walk in. The staff a Rising Sun clinic are all messed up.
• I asked if I could be seen that week then. The lady said that she is booked until 4 WEEKS from now. You would think she'd squeeze patients in over the first 2 weeks that she missed that day. So basically it'seems wait 2 months (possibly longer if they decide to cancel again) or not be seen.
• They advertise walk-ins, but forget to mention that it is ONLY For Patients who have been there before. That wasn't a huge deal. I found another clinic but still scheduled an appointment. (So I could be on their list in the future)
My appointment was scheduled on a Tuesday (July 18th). They called Friday afternoon (July 14th) and CANCELLED. & It couldn't have been much (if even) an emergency, because the doctor was coming in the next day.
Slow as molasses. Wait time is long even after you go to the back
I've been a patient at this place for 3 months and in those 3 months I've had the worst time trying too schedule appointments and be seen when needed. The staff NEVER picks up the phone. As in NEVER. I'm always forced too leave a message that is returned a week later. The front desk ladies aren't as proffesional. They seem too not know alot about the job. My questions can never be answered and not too mention I am pregnant and have really bad asthma. Yet again too be seen after an episode of an asthma attack is impossible. If it were up too them. I will die waiting too see a DR. Which I have not yet even met. Surprisingly this place even has 3 stars. If I could raye lower , trust me that I would.
Rising Sun Health Center is a US Health facility based in Philadelphia, Pennsylvania. Rising Sun Health Center is located at 5675 N Front St, Philadelphia, PA 19120, USA.
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