Always use Winner when flying out of Philadelphia International. The best service. Friendly staff. Quick check in. I love the option (for a small fee) they will pick you up at the airport and you can leave straight from there. No need to go back to their place and finalize the bill. A great feature. Very reasonable rates. Best price around.
While waiting for my white glove service I received a call, "sorry there's been an accident." OK, wasn't happy but accidents happen. Went downhill from there. I was without my truck for three weeks. During that time I was made to feel like they were doing me a favor by repairing my vehicle, the vehicle that they had an accident in. On the third week I gave the GM a big hint. I said "a detail would go a long way to making me feel better about this whole mess." She said she'd see what she could do. What, aren't you the GM? Anyhow, when I picked it up no wash. Honestly, how much does it cost to wash a car. I would have taken that small gesture as "we're really sorry for the inconvenience and value your business." Instead they offered up the last straw. They lost a loyal customer. You'd hope a customer that parks at Winner 200 days a year might be treated better. I will use up my many free parking days I've accumulated and move on to someone who values my business.
I would give you zero stars if I could. This was my first time using the service. It was highly recommended; however, I’m underwhelmed. It started off great. The representative who checked me in was absolutely amazing. But, my driver left a lot to be desired. First, he asked what terminal I was leaving from. That was simple; I was leaving from terminal A. This is where things went down hill. He proceeded to ask if I was leaving out of Terminal A East or West. There was no mention on my boarding pass on the American Airlines app. However, the driver told me to google to see which Terminal A I would be leaving from. Although it didn’t make sense, I did as he suggested and googled. Again, there was no mention of East or West. During this time my driver is getting increasingly angry and developed an attitude. When I realize that I’m getting equally as annoyed with him and began responding to him in kind, I began asking about the difference between both terminals. I don’t usually fly out Philly. He told me one flies internationally while the other doesn’t. I then ask him why he didn’t ask me if I was flying international or domestic. Now, his attitude is full blown. He seemed to take issue with a women questioning him. Noticing his attitude, I apologized for being snippy with him. He said nothing to me. When we pull up to the departure entrance for international flights, he doesn’t say a word to me. Not a thank you for using your service, not have a safe flight, NOTHING! He doesn’t even get out of my car to help me with my bag. What he didn’t know is that I was prepared to tip him, and tip him well, as I normally do. But, he didn’t deserve anything so he received nothing from me. After taking my luggage and closing my trunk, he drove away like he was driving in a race-screeching my wheels as he drove away. Thank you for such horrible customer service. After I return from my trip I won’t use you again. Going forward, I’ll use your competitor. So much for white glove service. **UPDATE: I had to chase the guy in order for him to stop and give me my car. Horrible service!
Been using them for years and my only complaint is that the drivers move the seat and when I get in I can't touch the peddles or I feel like I am laying down as the adjusted the back downward. I get the white glove and go home from the airport. I also get my car detailed while I am away. Their pricing is very reasonable.
Convenience and good price made this how much better option than using Airport parking. I always go for the valet service so they bring the car late to you and you don't have to go back after flight lands to drop off their driver.. on the pardon, it's great to be left right at the airline check in with your bags at the curb to make everything that much easier
Winner Airport Parking is a US Parking based in Philadelphia, Pennsylvania. Winner Airport Parking is located at 6717 Essington Ave, Philadelphia, PA 19153, USA.
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